If the product arrived broken please contact us within 3 days after delivery or 30 days after shipment (Brazil and Russia are 40 days after shipment). Because these items are high-value, we may ask you to send back the defective item.

NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail.

You can choose your preferred shipping method on the Order Information page during the checkout process.

Customers can discuss this with customer service to reach an agreement.

Artificial factors such as dis-assembly, misuse, drops, crashes or falls, water damage, unofficial firmware or software modifications or any others causes of damage are not covered.

Protection Circuit (Against overcharge,over discharge,over current and short-circuit.).

If you want to know more information, please contact the customer service. If we can't receive the item we can't arrange a replacement or repair.5.We advise you to put a note in the returned package that includes the following details:1) Your order number;2) The returned item's name or SKU;3) Your return reasons.As time goes on, your relationship transitions to long-term status, and the initial happiness of the "honeymoon" phase can wear off.Just because you've been with someone for what feels like forever doesn't mean the relationship has to become stale. Check out these 50 tips to help keep the romance well and strong for many more years to come.Once we receive it and confirm the item's problem we will arrange a replacement or refund you.